Privacy Policy

Purpose

This privacy policy is set to explain how we collect, use, maintain, and disclose personal information from prospects, residents, and employees. Personal information may be provided through our website, by phone, by email, in person or through other means, such as through third-party vendors working with us.

Be cautious when providing any personally identifiable information online and confirm you are dealing with a legitimate party. You will never receive any unsolicited communication from us requesting your personal identifiable information.

Personal Information

Personal information is defined as data that can be used to identify, contact, or locate a specific individual. The following information may be asked to be provided during the application process, whether that be for tenancy, residency, or employment:

Social security number or ITIN number
Government-issued photo identification number
Bank account number or credit/debit card number with or without any required security code, access code, or password
Email or physical addresses
Date of birth
Minor information
Education, occupation, or employment information
Phone number
Resident history such as real property purchased and/or leased
Debit/Credit card balance, payment history, or information pertaining to your credit, assets, income, or liabilities
Criminal history / Background check

If you apply for employment with us, personal information may also include your race, drug test results, and employment verification and references.

Personal information does not include publicly available information that is lawfully made available by the federal, state, or local government.

Collection and Use of Personal Information

The personal information collected will be used for legitimate business purposes. This includes:

Confirming your identity
Determining your eligibility to rent an apartment
Determining your suitability for employment
Completing the leasing process
Requesting credit and background check reports
Correspondence regarding inquiries or other necessary communication
Completing transactions
Providing third-party service providers with necessary personal information
Compliance with law, regulation, or government authority requests
Business transfers such as acquisition, merger, sale, or other property transfers
Internal business purposes
Collections of amounts owed

Protection and Access to Personal Information

We will keep the personal information you provide us in our files. If you become a resident at one of our communities, your personal information will be kept in a resident file. If you do not become a resident, we will keep your application and supporting documents in a general file.

The property owner, supervisor, manager, and leasing consultant will have access to these files. We also reserve the right to disclose personal information to others for business-related reasons. The following may require access to your personal information:

Independent contractors
Credit reporting agencies
Background check agencies
Attorneys
Collection agencies or their agents

Retention and Disposal of Records

It is our policy to retain business or customer records that contain personal information for the period we believe reasonable to fulfill the purposes for which we hold your personal information unless longer retention is required by law.

Disposal of these records shall be done by shredding or erasing in a manner so that it cannot be read or reconstructed. We may do so by contacting an outside company in the business of record destruction.

Site Usage Information

We use cookies and similar technologies to enhance your experience on our website. You can control or disable cookies through your browser settings. However, some features of the website may not function properly without them.

Updates to this Policy

We reserve the right to amend this policy at our discretion and at any time. We encourage you to review this privacy policy periodically to ensure that you are aware of any changes to it. Any changes will become effective when posted unless indicated otherwise.

Should you have any other questions or concerns about this privacy policy, please complete the email form under Contact Us.